HTTP Error 503. The service is unavailable.
Problem reported by Matt Mills - March 10, 2017 at 12:52 PM
This error appears when I try to open my smartermail from my favorites menu or the link on it. When I try to login via the login area it says that my account information is incorrect. Please help. My business depends on this.

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Rod Lasky Replied
Employee Post
Hi Matt.  This sounds like the SmarterMail Application Pool has been stopped within IIS on the server.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
Matt Mills Replied
Okay, how do I fix that.
User Replied
Hi Matt. Open IIS and expand the AppPools on the left. Find the SmarterMail AppPool in the list, right click it and start it.

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