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I have accidentally deleted an email from my 'deleted emails' folder when I was supposed to be moving it back into my inbox, is there any way to retrieve this email as it is important and cannot be found anywhere! Thanks
Question asked by John Goddard - 2/7/2017 at 1:44 AM
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I have accidentally deleted an email from my 'deleted emails' folder when I was supposed to be moving it back into my inbox, is there any way to retrieve this email as it is important and cannot be found anywhere! Thanks

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0
Jean-Guy Dubois Replied
2/7/2017 at 3:33 AM
Hello,

maybe into backups ?
If not, it's time to do backups !
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John Goddard Replied
2/7/2017 at 8:09 AM
Where can I access back ups? Thanks
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Jean-Guy Dubois Replied
2/7/2017 at 8:18 AM
Are you system administrator or end user of a Smartermail server ?
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John Goddard Replied
2/7/2017 at 10:10 AM
I am the system admin
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Jean-Guy Dubois Replied
2/7/2017 at 10:12 AM
So you have to backup Smartermail files or your entire server. It's the job of a system admin.
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John Goddard Replied
2/7/2017 at 2:32 PM
If I have not already done so is it too late to retrieve deleted items?
2
TOAST.net Replied
2/7/2017 at 3:37 PM
Hi John,
Maybe you can have the sender find the message in their Sent Items and resend it? Just an idea.
0
Jean-Guy Dubois Replied
2/7/2017 at 10:13 PM
Yes it is.
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