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I have accidentally deleted an email from my 'deleted emails' folder when I was supposed to be moving it back into my inbox, is there any way to retrieve this email as it is important and cannot be found anywhere! Thanks
Question asked by John Goddard - 2/7/2017 at 1:44 AM
Unanswered
I have accidentally deleted an email from my 'deleted emails' folder when I was supposed to be moving it back into my inbox, is there any way to retrieve this email as it is important and cannot be found anywhere! Thanks

8 Replies

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Jean-Guy Dubois Replied
Hello,

maybe into backups ?
If not, it's time to do backups !
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John Goddard Replied
Where can I access back ups? Thanks
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Jean-Guy Dubois Replied
Are you system administrator or end user of a Smartermail server ?
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John Goddard Replied
I am the system admin
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Jean-Guy Dubois Replied
So you have to backup Smartermail files or your entire server. It's the job of a system admin.
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John Goddard Replied
If I have not already done so is it too late to retrieve deleted items?
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TOAST.net Support Replied
Hi John,
Maybe you can have the sender find the message in their Sent Items and resend it? Just an idea.
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Jean-Guy Dubois Replied
Yes it is.

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