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When you recieve an email from Name Surname <email@example.com> and reply to that email it goes to: Name Surname <firstname.lastname@example.org>
That is if the sender has no "Reply To Address". If he has that, the reply goes to only email@example.com
In Smartermail webmail you can choose to put in a "Reply To Address" or you can leave it empty. So I leave it empty. What happens? The reciever replies and the mail will be addressed to only firstname.lastname@example.org. Why is it so? That is because Smartermail puts a "Reply To: email@example.com" in the header even if I leave the "Reply To" Field empty.
No big deal perhaps, but it has been so from the beginning of SM till now version 15.5. That should be an easy thing to fix so we can reply and have a decent look in the address field. What's your reply to that ST ?