Seeing if this is a bug, or end-user error....
Question asked by Eric Tykwinski - January 24, 2017 at 2:17 PM
Unanswered
SmarterMail Ent v15.4.6151
We have a customer that joined up with MailChimp.  The emails were going into Junk E-Mail, and they wanted to whitelist them.  Basically, it's to and from the same user, so a typical whitelist wouldn't work, so I figured I'd use a Content Filter and move to Inbox on the email header.  MailChimp uses: "X-Mailer: MailChimp Mailer - **CIDc42a754cadaa98406eba**" in the headers, so I tried just "X-Mailer: MailChimp Mailer *" with wildcards in the content filter, and it doesn't seem to be working.
 
Any ideas?

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Paul Blank Replied
Eric, You want to whitelist the sender's actual email domain. See the full email header for this info (probably under "Received" or "Return-Path"). For MailChimp, this is typically one of the following: mcsv.net, mcdlv.net, or rsgsv.net.
 
 

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