Hi I have a SmarterMail Professional 15.4 installed as a local email server. The user account in the SmarterMail is configured to retrieve email from external email hosting by POP retrieval. I am trying to use the email copy function to automatic forward the incoming email to other email address but I couldn't get it to work. I have tried using Forwarding function in User Account Settings and Event function but it is still not forwarding any incoming email.
I noticed that only email sent from users in SmarterMail domain is forwarded. Incoming email from external sender will not be forwarded.
Is there any settings I missed out in the setup?