I am running Windows 2012 with Plesk 12 for hosting. I am using Smartermail 15.x for my email services. However when I send an email from test@rodgersgroup.com to bill@tomsprofessionalgroup.com it bounces back to me. The Rodgersgroup is running on another server which I also have smartermail 9.x on and access to that server to. The following error is noted in the error logs Spf check failed due to null sender's ip
Here is the SPF Record in DNS for thetomsprofessionalgroup.com v=spf1 ip4:198.49.69.22 mx ~all
Here is the SPF Record in DNS for rodgersgroupllc.com v=spf1 ip4:174.143.136.121 mx ~all
Here is the bounced email:
Could not deliver message to the following recipient(s):
Failed Recipient: bill@thetomsprofessionalgroup.com
-- The header and top 20 lines of the message follows --
Received: by 369473-www2.gdisinc.com via HTTP; Mon, 7 Nov 2016 23:56:41 -0500 From: "test@rodgersgroupllc.com" To: Subject: Test Date: Mon, 7 Nov 2016 23:56:41 -0500 Reply-To: test@rodgersgroupllc.com Message-ID: <4a865c57$1745c05d$4fa5bbb6$@com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0001_44609E07.2D65F9" X-Originating-IP: [69.121.150.186]
This is a multipart message in MIME format.
------=_NextPart_000_0001_44609E07.2D65F9 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit
Test
------=_NextPart_000_0001_44609E07.2D65F9 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable
= Test
Here is the log:
00:02:21 [52988] Sending remote mail for test@rodgersgroupllc.com 00:02:21 [52988] The mx record ip '174.143.136.117' is a local ip. All ip's of a lower preference have been tried. 00:02:21 [52988] Bounce email written to 134352991.eml 00:02:21 [52988] Delivery for test@rodgersgroupllc.com to bill@thetomsprofessionalgroup.com has completed (Bounced) 00:02:24 [52991] Delivery started for at 12:02:24 AM 00:02:24 [52988] Delivery finished for test@rodgersgroupllc.com at 12:02:24 AM [id:134352988] 00:02:51 [52991] Error checking SPF Record: Spf check failed due to null sender's ip 00:02:52 [52991] Spam check results: [_REVERSEDNSLOOKUP: passed], [_DK: None], [_DKIM: None], [BARRACUDA - BRBL: passed], [FIVE-TEN: passed], [HOSTKARMA - BLACKLIST: passed], [HOSTKARMA - BROWNLIST: passed], [HOSTKARMA - WHITELIST: passed], [MAILSPIKE Z: passed], [NOABUSE: passed], [NOPOSTMASTER: passed], [SORBS - ABUSE: passed], [SORBS - DYNAMIC IP: passed], [SORBS - PROXY: passed], [SORBS - SOCKS: passed], [SORBS 02 - HTTP: passed], [SORBS 03 - SOCKS: passed], [SORBS 04 - MISC: passed], [SORBS 05 - SMTP: passed], [SORBS 06 - RECENT: passed], [SORBS 07 - WEB: passed], [SORBS 09 - BLOCK: passed], [SORBS 09 - ZOMBIE: passed], [SORBS 10 - DYNAMIC IP: passed], [SORBS 11 - BAD CONFIG: passed], [SORBS 12 - NOAAIL: passed], [SORBS 13 - NO SERVER: passed], [SPAMCOP: passed], [SPAMHAUS - PBL 1: passed], [SPAMHAUS - PBL 2: passed], [SPAMHAUS - SBL 1: passed], [SPAMHAUS - SBL 2: passed], [SPAMHAUS - XBL 1: passed], [SPAMHAUS - XBL 2: passed], [SPAMHAUS - XBL 3: passed], [SPAMHAUS - XBL 4: passed], [SPAMHAUS - ZEN: passed], [SPAMRATS: passed], [SURBL ??? ABUSE BUSTER: passed], [SURBL - SEM-URIRED: passed], [UCEPROTECT LEVEL 1: passed], [UCEPROTECT LEVEL 2: passed], [UCEPROTECT LEVEL 3: passed], [URIBL - SEM-URIBL: passed], [VIRUS RBL - MSRBL: passed] 00:02:54 [52991] Starting local delivery to test@rodgersgroupllc.com 00:02:54 [52991] Delivery for to test@rodgersgroupllc.com has completed (Delivered) Filter: None 00:02:54 [52991] End delivery to test@rodgersgroupllc.com 00:02:54 [52991] Delivery finished for at 12:02:54 AM [id:134352991]
Can someone tell me what this error means? I test both domains for SPF records and both passed. I don't know what else to do?
Thank you,
Frank G.