Cannot create System Administrator w/out Impersonation Option
Problem reported by Adam Lewis - November 2, 2016 at 10:44 AM
Resolved
I am unable to de-select the "Allow Impersonation and Domain Managment" option when creating a new System Administrator. I have to create the admin first and then edit the admin to remove that option.            

7 Replies

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Larry Duran Replied
Employee Post
Hello Adam. What version of SmarterMail are you currently using?
Larry Duran
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Von-Austin See Replied
Employee Post
Adam,
 
I'm unable to replicate this on SmarterMail 15.3. 
 
In addition to the current version you are running, could you also provide the steps taken to replicate the issue you're encountering ?
Von See
Technical Support Supervisor
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Adam Lewis Replied
We are using 15.3.6095

Here is a video of the issue happening - https://www.dropbox.com/s/jfczvmkvhhf7nro/deselect.mp4?dl=0

0
Adam Lewis Replied
We are using 15.3.6095

Here is a video of the issue happening - https://www.dropbox.com/s/jfczvmkvhhf7nro/deselect.mp4?dl=0
0
Rod Lasky Replied
Employee Post
Hi Adam.  This was fixed in the very next minor from what you're running.  Upgrading will take care of this.
 
  • Fixed: Disabling impersonation or domain management when creating a new system administrator now functions correctly.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Von-Austin See Replied
Employee Post
Adam, in addition to Rod's comment, the specific build in which this was fixed was 15.3.6109
Von See
Technical Support Supervisor
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Adam Lewis Replied
Thanks Rod and Von-Austin. I will apply this update!

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