Read receipt does not work in Outlook 2016 ?
Problem reported by FlexWS - 11/1/2016 at 3:09 AM
However I see a Disposition-Notification-To header in the email message and my Outlook is set to the default settings "ask for every message to send a receipt", Outlook is doing nothing.
In my case it is Outlook 2016 using EAS.
Is this Outlook failing, or another issue?
Did someone had this before?
(webmail does correctly ask to send a read receipt with a yellow bar)

4 Replies

Reply to Thread
Pedro Soares Replied
I have the same problem but with outlook 2013, I check the " request read receipt" but it does not work.
I works if the option is selected under smatermail webmail, but not witjh outlook.
I have a client that needs this working, can you please help?
I'm using Smatermail Version 15.5.6222
thank you.
Stefano Vassena Replied
I have the same problem, same version of SM and Outlook.
Have you found some solution?
Ionel Aurelian Rau Replied
Does this work with SM 16? Does checking the "request read receipt" in Outlook 2016 have any effect?
Ionel Aurelian Rau Replied
Can we have an update on this? Does selecting "request read receipt" in Outlook 2016 or Webmail do anything? As far as I have tested, this does nothing. What is the point of the feature if it does not work?

Reply to Thread