Read receipt does not work in Outlook 2016 ?

Problem reported by FlexWS - 11/1/2016 at 3:09 AM

Submitted

However I see a Disposition-Notification-To header in the email message and my Outlook is set to the default settings "ask for every message to send a receipt", Outlook is doing nothing.

In my case it is Outlook 2016 using EAS.

Is this Outlook failing, or another issue?

Did someone had this before?

(webmail does correctly ask to send a read receipt with a yellow bar)

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Pedro Soares Replied

2/22/2017 at 4:54 AM

I have the same problem but with outlook 2013, I check the " request read receipt" but it does not work.

I works if the option is selected under smatermail webmail, but not witjh outlook.

I have a client that needs this working, can you please help?

I'm using Smatermail Version 15.5.6222

thank you.

Stefano Vassena Replied

6/14/2017 at 7:59 AM

I have the same problem, same version of SM and Outlook.
Have you found some solution?
thanks

Ionel Aurelian Rau Replied

6/22/2017 at 12:22 AM

Does this work with SM 16? Does checking the "request read receipt" in Outlook 2016 have any effect?

Ionel Aurelian Rau Replied

10/10/2018 at 2:33 AM

Can we have an update on this? Does selecting "request read receipt" in Outlook 2016 or Webmail do anything? As far as I have tested, this does nothing. What is the point of the feature if it does not work?

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