Auto Clean All Folders
Question asked by Christopher Glasgow - October 20, 2016 at 6:46 AM
Answered
I am trying to clear out any email after two years on a specific domain.  The auto clean feature works, but only for the inbox/sent/junk folders.  Wondering if anyone has come across a way to automate this for the rest of the folders, even if it was a script that I run once a year.
 
Thanks

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Larry Duran Replied
Employee Post Marked As Answer
Hey Christopher,
 
I believe you'll need to set the folder auto-clean rule on a per user basis for any of the non-default folders.  The specific user will have to login and navigate to filtering, folder auto-clean, and override the settings for their account.  From there they should be able to select their specific folders and apply the auto-clean rule.  I don't believe you can do this at the domain level.
 
Hope this helps.
Larry Duran
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Rod Lasky Replied
Employee Post
Hi Christopher.  The domain level auto-clean rules will only apply to the default folders as you've mentioned.  However, at the user level, rules can be created for any folder in their mail account.  
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Thank you that will help, but as the user adds folders we would need to go into each user (80 of them on this domain) and create a new rule for each.

What about if I setup a script to look thru the users folders and delete any GRP files that would match the date range in question. Smartermail would then reindex those users and all should be good. Is there anything negative to doing it that way?
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Larry Duran Replied
Employee Post
If you do that you'll also have to delete the mailbox.cfg file and that will cause you to lose some metadata on your emails (unread, flagged, etc.).
Larry Duran
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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