Export Spam Settings
Problem reported by Merle Wait - October 6, 2016 at 5:25 AM
Resolved
So we lost a server this evening <sigh> ...which also happened to be a an inbound mail server.
 
Thought I would try exporting the spam settings from the main server...  Basically the only thing it exported were some font settings....  I did this twice... has anyone else tried this ???? We are on 15.3 - latest release.

6 Replies

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0
Linda Pagillo Replied
Hi Merle. The serverwide anti-spam settings for SmarterMail are found in the mailConfig.xml file located in the [PATH]\SmarterTools\SmarterMail\Service folder on your server. If you can get to that file, you can look at it and manually set up your new server's anti-spam settings based off of it. As for your individual domains and users anti-spam settings, the domain anti-spam settings are found in the domainConfig.xml which is located in each domain folder. The individual users anti-spam settings are found in the userConfig.xml files which are found in each users file. Hopefully you still have access to these files. I hope this helps. Good luck!
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
0
Merle Wait Replied
As an update... Have tried this on two different machines AND through the regular ADMIN panel via the web AND through localhost...
Basically in all cases it is throwing and error that starts off:
<!DOCTYPE html>
<html>
<head>
<title>Runtime Error</title>
<meta name="viewport" content="width=device-width" />
<style>
body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
pre {font-family:"Consolas","Lucida Console",Monospace;font-size:11pt;margin:0;padding:0.5em;line-height:14pt}
.marker {font-weight: bold; color: black;text-decoration: none;}
.version {color: gray;}
.error {margin-bottom: 10px;}
.expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
@media screen and (max-width: 639px) {
pre { width: 440px; overflow: auto; white-space: pre-wrap; word-wrap: break-word; }
}
@media screen and (max-width: 479px) {
pre { width: 280px; }
}
</style>
</head>

<body bgcolor="white">

<span><H1>Server Error in '/' Application.<hr width=100% size=1 color=silver></H1>

<h2> <i>Runtime Error</i> </h2></span>

<font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">

<b> Description: </b>An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed.
<br><br>

<b>Details:</b> To enable the details of this specific error message to be viewable on the local server machine, please create a &lt;customErrors&gt; tag within a &quot;web.config&quot; configuration file located in the root directory of the current web application. This &lt;customErrors&gt; tag should then have its &quot;mode&quot; attribute set to &quot;RemoteOnly&quot;. To enable the details to be viewable on remote machines, please set &quot;mode&quot; to &quot;Off&quot;.<br><br>

<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code><pre>

&lt;!-- Web.Config Configuration File --&gt;

&lt;configuration&gt;
&lt;system.web&gt;
&lt;customErrors mode=&quot;RemoteOnly&quot;/&gt;
&lt;/system.web&gt;
&lt;/configuration&gt;</pre></code>

</td>
</tr>
</table>

<br>

<b>Notes:</b> The current error page you are seeing can be replaced by a custom error page by modifying the &quot;defaultRedirect&quot; attribute of the application&#39;s &lt;customErrors&gt; configuration tag to point to a custom error page URL.<br><br>

<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code><pre>

&lt;!-- Web.Config Configuration File --&gt;

&lt;configuration&gt;
&lt;system.web&gt;
&lt;customErrors mode=&quot;On&quot; defaultRedirect=&quot;mycustompage.htm&quot;/&gt;
&lt;/system.web&gt;
&lt;/configuration&gt;</pre></code>

</td>
</tr>
</table>

<br>

</body>
</html>
0
Merle Wait Replied
Hi Linda,
Thanks... yes that is how we did before.. but I was trying to use their new feature, as this was a request and the features was implemented. Just can't seem to get it to work.

There is an import export that is supposed to work as well... so that I can avoid doing that ..... (vs how we did this in the old days) <sigh>

0
Linda Pagillo Replied
Ah, ok, I understand. Hopefully someone from SmarterTools will chime in with some insight. It may be a bug.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
0
Merle Wait Replied
OK <bump .. as head hits keyboard> .. I see that the Spam Settings are totally separate. So I can just copy it from an existing inbound server..... Thanks..
The export still doesn't work.. but thats ok with me.. just being able to copy the settings is easy enough...

Apologize for the lack of the elevator going all the way to the top.....
0
Linda Pagillo Replied
LOL! I'm glad you found the answer!
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 

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