1
Issue with AddTicketAttachment API
Question asked by Nathan Payne - 9/1/2016 at 9:00 PM
Unanswered
I am currently writing a small utility to allow very easy logging if IT faults from staff. However I am unable to add attachments to a ticket using the api (I have got ticket creation and the custom fields updating working).
 
When it attempts to make the SOAP post I get a Internal Server Error 500 as a response. Is there any logs on the server side that I can view to see why the API is not accepting the attachment. Also the size of the attachment is only 1kb.
 
Any thoughts or ideas would be greatly appreciated.

Reply to Thread