SmarterMail 14 Keep Crashing Randomly
Problem reported by Tan - 8/6/2016 at 3:47 AM
I have a very bad issues just happen 17 hours ago. We contacted SmarterTools support and they check on the problem.
They told us that it could be due to the .NET framework corrupted so we decide to create a brand new server and migrate to the new server. During the migration, we keep starting the services on the old server.
Once we moved into the new server, we are hoping that the issue will be done. However, we are wrong. The application crash within 5 mins.
Do anyone else experience this problem before?
Faulting application name: MailService.exe, version: 14.6.5955.24151, time stamp: 0x5718d530
Faulting module name: clr.dll, version: 4.0.30319.17929, time stamp: 0x4ffa59b1
Exception code: 0xc00000fd
Fault offset: 0x00000000000b9c8b
Faulting process id: 0xf10
Faulting application start time: 0x01d1efce25cc4000
Faulting application path: C:\Program Files (x86)\SmarterTools\SmarterMail\Service\MailService.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll

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tweakservers Replied
Haven't come through this before. Did you try bump your SmarterMail install to latest v15 and see if that helps?
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Tan Replied
I will give you an update as this is a confirmed problem. Corrupted file.

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