SmarterMail 15.x Upgraded Version
Question asked by Francis Gibbons - July 20, 2016 at 12:56 PM
Answered
Hello All,
 
I am currently running SM 15.x however SmarterMail released an updated version SmarterMail 15.xxx. How/Where do I get this update and install it? Do I just download the latest version and use my License #? Thanks for any help!

6 Replies

Reply to Thread
0
Sean Middlemore Replied
Hi Francis,
 
Just download the SmarterMail executable from the main website and install it. Make sure to re-instate any url redirects for https you might have as the upgrade will remove these and then reboot the server.
 
Sean
0
Francis Gibbons Replied
Thanks for the response. Okay but what other changes does it make in terms of my setup and settings to SM such as IP address, domain settings etc...?
1
Rod Lasky Replied
Employee Post Marked As Answer
Hi Francis.  You simply need to uninstall your current version of SmarterMail, and then download and install the latest version from this location.  This only uninstalls the SmarterMail program files.  Configuration settings and mail data are not affected.
 
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Francis Gibbons Replied
Thank you Rod!
0
Paul Blank Replied
Be sure to follow Rod's directions below, uninstalling and then re-installing SM. It's recommended by many to uninstall, reboot, install, and then reboot again. Also, make sure that the SM "default" web server service is not running after the install if you're using (highly-recommended) IIS. Also, before you start, make sure you have your SM installation key on hand, just in case.
0
Andrea Rogers Replied
Employee Post
Full instructions can be found here: Minor Upgrade of SmarterMail.

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

Reply to Thread