SmarterMail 15.x Upgraded Version

Question asked by Francis Gibbons - 7/20/2016 at 12:56 PM

Answered

Hello All,

I am currently running SM 15.x however SmarterMail released an updated version SmarterMail 15.xxx. How/Where do I get this update and install it? Do I just download the latest version and use my License #? Thanks for any help!

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Sean Middlemore Replied

7/20/2016 at 1:48 PM

Hi Francis,

Just download the SmarterMail executable from the main website and install it. Make sure to re-instate any url redirects for https you might have as the upgrade will remove these and then reboot the server.

Sean

Francis Gibbons Replied

7/20/2016 at 1:58 PM

Thanks for the response. Okay but what other changes does it make in terms of my setup and settings to SM such as IP address, domain settings etc...?

Employee Replied

7/20/2016 at 2:57 PM

Employee Post Marked As Answer

Hi Francis. You simply need to uninstall your current version of SmarterMail, and then download and install the latest version from this location. This only uninstalls the SmarterMail program files. Configuration settings and mail data are not affected.

Francis Gibbons Replied

7/20/2016 at 4:35 PM

Thank you Rod!

Paul Blank Replied

7/20/2016 at 6:06 PM

Be sure to follow Rod's directions below, uninstalling and then re-installing SM. It's recommended by many to uninstall, reboot, install, and then reboot again. Also, make sure that the SM "default" web server service is not running after the install if you're using (highly-recommended) IIS. Also, before you start, make sure you have your SM installation key on hand, just in case.

Employee Replied

7/21/2016 at 3:16 PM

Employee Post

Full instructions can be found here: Minor Upgrade of SmarterMail.

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