Display the number of chats and emails in user's details window
Idea shared by Radu Pirvu - July 14, 2016 at 3:51 AM
When opening the user's details window SmarterTrack to display total the number of chats and emails for that respective user.

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Andrea Rogers Replied
Employee Post
Hi Radu,
For clarification: Is your request simply to add a flag displaying the total number of items for the tabs in the User Details window (Tickets, Live Chats, Calls, Surveys, etc.)? 

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278


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