Adding Google Drive as Connected Service

Problem reported by kevind - 6/14/2016 at 11:48 AM

Submitted

With 15.1.6005 and Internet Explorer:

Sign into your Google account which is not currently connected to SmarterMail.
Go into SmarterMail Settings -> Connected Services
Try to add your Google Drive
The screen flashes, but you don't see anything because the Google Request for Permission window is hidden by the main window (works fine with Chrome as the window stays on top)

Other things that could be tuned up with this process:

for Display Name, default to the Google account instead of "My Google Files" so that a) you can tell the difference when using multiple Google Drives and b) it's more descriptive when you compose message and click Link From.
When you provide Google with a name, can you include the user's email address so that when they review connected apps in Google, it says "SmarterMail - joe@example.com" instead of just SmarterMail? Good for when you connect to the same drive from multiple mailboxes.

Thanks,
Kevin

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Employee Replied

6/14/2016 at 12:28 PM

Employee Post

Hi Kevin! Make sure that you have "Allow Less Secure Apps to Access your Account" enabled.

https://support.google.com/accounts/answer/6010255?hl=en

kevind Replied

6/14/2016 at 3:21 PM

Hi Rod! I don't think it matters whether you allow less secure apps or not -- works the same both ways.

It's really just a matter of which window has the focus. For some reason in IE, the Google window pops up under the SmarterMail window so it's hidden. I added some better instructions to the original post so that you can duplicate.

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