How does an account exceed its maximum size limit?
Question asked by Antony - 5/24/2016 at 3:42 PM
Answered
Just had a call from a domain admin who said that one of thier users accounts were shown to be 123% of maximum.
 
How can this occur?
 
Smartermail Enterprise 15.0.5976
 
Unfortunately, I didnt see this with my own eyes but I believe the domain admin.

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Sterling Kendrick Replied
If the user has a box limit of 100 MB and they are at 95 MB, if someone emails them a 10 MB file it is received and their usage is now 105 MB. Any additional emails are rejected but the one that made it go over the limit is allowed in.
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Antony Replied
Thanks Sterling
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Andrea Rogers Replied
Employee Post Marked As Answer
Thank you for your response, Sterling. I'll mark this thread as Answered.

Andrea Rogers
SmarterTools Inc.
877-357-6278

www.smartertools.com

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