Can't add attendees on iCal MacOSx10.7 lion

Hi, We are hosting provider (SM Enterpsise12.5) and a client of ours using Apple Mail iCal (Calendar) has problems when tries to add a new task. Doesn't give the option to add attendees or invitees as Apple Mail refers to (see pic prntscr.com/b5ufg8 ).

According to our client this problem doesn't occur with other emails account (e.g gmail or domains hosted to other providers).

Also this problem only occurs to Apple Mail because we tested on Thunderbird 38.7.2 and Outlook 2013 calendars and we can add attendees/invitees without a problem.

I believe this is a compatibility issue and already contacted Apple Customer Support. Their answer is the same : "Seems to be a compatibility issue and should be dealt with the manufacturer since in all other cases working properly"

Before i escalate this issue to Apple, we would like to give us your opinion.

Regards,

Antonis.

Mark McDonald Replied

7/11/2017 at 2:09 PM

I'm absolutely baffled as to how more users aren't reporting an issue with this - it makes the entire Calendar portion of SmarterMail useless as you can't add attendees to an event - the option simply isn't there using OSX Calendar. I'm on Sierra, the latest version of the operating system. Help?

Mark McDonald Replied

7/11/2017 at 2:17 PM

And to clarify, this is on the latest version on SmarterMail 16, so it's apparently been like this for over a year.

Mark McDonald Replied

7/11/2017 at 2:24 PM

Also, cannot add attendees/invitee's on iPhone either. In essence, Calendaring doesn't work for anyone on an Apple device.

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