Hi,

I have a rather strange problem with my smartermail installation. It's a small private installation with only 4 accounts. The system was running without problems for almost months. One of the accounts retrieves mails from 4 different mail providers (including gmx.net). Everything is fine with this account.

Another account retrieves mails from only 1 gmx.net account. Since a couple of days this retrieval is failing completely. In the popretrieval.log I can find a message saying:

 

19:40:55 [xxx@yyyyy.de] [pop.gmx.net:xxx@gmx.net] Exception: Von der Übertragungsverbindung können keine Daten gelesen werden: Eine bestehende Verbindung wurde softwaregesteuert
durch den Hostcomputer abgebrochen.
   bei System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   bei System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)
   bei System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
   bei System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
   bei System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
   bei System.Net.Security.SslStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   bei RelayServer.Clients.POP.POP3Client.#2G(UInt32 #Eob)
19:40:55 Finished processing for xxx@yyyyy.de

 

Smartermail is running on Windows Server 2012R2 with all updates installed. I am running smartermail 15.0.5949.

Any Ideas are welcome.

 

Best regards,

Stefan