Hi Support,
I check the event view today and I found the following:
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Log Name: Application
Source: Application Error
Date: 3/17/2016 11:56:20 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: mail
Description:
Faulting application name: freshclam.exe, version: 0.99.0.0, time stamp: 0x56562408
Faulting module name: MSVCR100.dll, version: 6.3.9600.18202, time stamp: 0x569e7d02
Exception code: 0xc0000135
Fault offset: 0x00000000000ecdd0
Faulting process id: 0x140c
Faulting application start time: 0x01d180ca21609024
Faulting application path: C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\bin64\freshclam.exe
Faulting module path: MSVCR100.dll
Report Id: 5f0f7e61-ecbd-11e5-80ce-00237d610219
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-03-18T03:56:20.000000000Z" />
<EventRecordID>276097</EventRecordID>
<Channel>Application</Channel>
<Computer>mail</Computer>
<Security />
</System>
<EventData>
<Data>freshclam.exe</Data>
<Data>0.99.0.0</Data>
<Data>56562408</Data>
<Data>MSVCR100.dll</Data>
<Data>6.3.9600.18202</Data>
<Data>569e7d02</Data>
<Data>c0000135</Data>
<Data>00000000000ecdd0</Data>
<Data>140c</Data>
<Data>01d180ca21609024</Data>
<Data>C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\bin64\freshclam.exe</Data>
<Data>MSVCR100.dll</Data>
<Data>5f0f7e61-ecbd-11e5-80ce-00237d610219</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
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What it means ? Is there any problem with the freshclam.exe and/or MSVCR100.dll ?
The server is running with the lastest version SmarterMail 14.5.5871
Thanks very much
Gilbert