Event View Error with freshclam.exe
Question asked by Gilbert Li - March 18, 2016 at 10:07 AM
Unanswered
Hi Support,
I check the event view today and I found the following:
*************************************************************************
Log Name:      Application
 Source:        Application Error
 Date:          3/17/2016 11:56:20 PM
 Event ID:      1000
 Task Category: (100)
 Level:         Error
 Keywords:      Classic
 User:          N/A
 Computer:      mail
 Description:
 Faulting application name: freshclam.exe, version: 0.99.0.0, time stamp: 0x56562408
 Faulting module name: MSVCR100.dll, version: 6.3.9600.18202, time stamp: 0x569e7d02
 Exception code: 0xc0000135
 Fault offset: 0x00000000000ecdd0
 Faulting process id: 0x140c
 Faulting application start time: 0x01d180ca21609024
 Faulting application path: C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\bin64\freshclam.exe
 Faulting module path: MSVCR100.dll
 Report Id: 5f0f7e61-ecbd-11e5-80ce-00237d610219
 Faulting package full name:
 Faulting package-relative application ID:
 Event Xml:
 <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
     <Provider Name="Application Error" />
     <EventID Qualifiers="0">1000</EventID>
     <Level>2</Level>
     <Task>100</Task>
     <Keywords>0x80000000000000</Keywords>
     <TimeCreated SystemTime="2016-03-18T03:56:20.000000000Z" />
     <EventRecordID>276097</EventRecordID>
     <Channel>Application</Channel>
     <Computer>mail</Computer>
     <Security />
   </System>
   <EventData>
     <Data>freshclam.exe</Data>
     <Data>0.99.0.0</Data>
     <Data>56562408</Data>
     <Data>MSVCR100.dll</Data>
     <Data>6.3.9600.18202</Data>
     <Data>569e7d02</Data>
     <Data>c0000135</Data>
     <Data>00000000000ecdd0</Data>
     <Data>140c</Data>
     <Data>01d180ca21609024</Data>
     <Data>C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\bin64\freshclam.exe</Data>
     <Data>MSVCR100.dll</Data>
     <Data>5f0f7e61-ecbd-11e5-80ce-00237d610219</Data>
     <Data>
     </Data>
     <Data>
     </Data>
   </EventData>
 </Event>
*******************************************************************************
What it means ? Is there any problem with the freshclam.exe and/or  MSVCR100.dll ?
The server is running with the lastest version SmarterMail 14.5.5871
 
Thanks very much
 
Gilbert

Reply to Thread