Greylisting per domain
Question asked by Lenny Estrin - 3/8/2016 at 9:23 AM
Answered
Is it possible to use greylisting for one domain only?
If so, how? Which Smartermail version/edition is required for this.
 

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Andrea Rogers Replied
Employee Post Marked As Answer
Hey Lenny,
 
Enabling greylisting is done at a system level; however, you can override the setting for domains and users. Log in as the System Admin, click on the Security icon, then Greylisting. Here is more info on what it does and what each of the settings are for: Greylisting
 
Once enabled at the system level, you can disable greylisting for all domains but the one you would like. To do this, you simply edit the domain and click on the Technical tab > Disable greylisting. In the system security settings, you can also allow users on that domain to override greylisting, if desired. 
 
I hope this helps!

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

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Andrea Rogers Replied
Employee Post
As a second thought, if new domains should have greylisting disabled by default, I'd recommend that you update the Domain Defaults settings at Settings > Defaults > Domain Defaults.

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

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Matthew Leyda Replied
Andrea
 
It you are using smatermail as a incoming gateway you have a list of domains  (System>Routing>Incoming Gateway> Domains). Most of the domains like the reduction in Spam with greylisting. However there is always a few who don't want it and we have a separate gatway for them. Is there a way to selectively disable greylisting when smartermail is used as a gateway? Freeing up a server and a IP would be a good thing.
Kendra Support
http://www.kendra.com
support@kendra.com
425-397-7911
Junk Email filtered ISP
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Andrea Rogers Replied
Employee Post
Hey Matthew,

To the best of my knowledge that functionality is not currently available. Please consider creating a new thread as a Proposed Idea to request this. That way we can track its progress and allow other uses to offer their input on its implementation as well.

Thank you!

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

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PDSI Support Replied
Did the feature get posted somewhere? Can I vote for it?

We really need this! So many of our clients are complaining about Greylisting that we have had to disable it for all domains despite how effective it has been.

Doug

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