Does upgrade protection apply to major versions in BETA at expiration?
Question asked by Brian Fedor - March 7, 2016 at 6:59 PM
Answered
If the next Major version of a SmarterTools product is still in BETA at the time that my upgrade protection expires, will I still be eligible for that next major version when it comes out of BETA, even if that happens after my upgrade protection expiration date?

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Andrea Rogers Replied
Employee Post Marked As Answer
Hey Brian,
 
Your license would need to have active upgrade protection at the time the final version is released in order to be automatically upgraded to that version. If the upgrade protection expires during the BETA and is not renewed/reinstated before the final version is released, it would not be upgraded. 

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

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Brian Fedor Replied
Thanks for the clarification, Andrea.

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