Does upgrade protection apply to major versions in BETA at expiration?

If the next Major version of a SmarterTools product is still in BETA at the time that my upgrade protection expires, will I still be eligible for that next major version when it comes out of BETA, even if that happens after my upgrade protection expiration date?

Employee Replied

3/8/2016 at 8:31 AM

Employee Post Marked As Answer

Hey Brian,

Your license would need to have active upgrade protection at the time the final version is released in order to be automatically upgraded to that version. If the upgrade protection expires during the BETA and is not renewed/reinstated before the final version is released, it would not be upgraded.

Brian Fedor Replied

3/8/2016 at 9:14 AM

Thanks for the clarification, Andrea.

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