Back to Community Threads
Email > Templates --> By brand
Idea shared by Yannick Guerdat - March 5, 2016 at 5:55 AM
Under Consideration
Hi there, 

I have 3 brands and I try to create 3 different kind of support platform but I see some limitations inner the master templates who are not by brand supported but by instance. 
 
So tell me if I'm wrong, but I didn't have the possibility to have a different survey by brand or to have a different e-mail template by brand. 
 
That make all of my setup rules and configuration really unusable if I can't have different survey or master templates by brand. 
 
Do you think it can make sense for the future ? 
 
Best regards   

Artionet Web Agency | Director - Strategic Consultant Route de Moutier 109 | CH-2800 Delémont | Switzerland www.artionet.com Website, CMS, e-Commerce, e-Gov, Social News Room

4 Replies

Reply to Thread
0
Employee Replied
March 7, 2016 at 8:56 AM
Employee Post
Hello Yannick, This is something that has been suggested to us recently and is already on our list.
0
Perfect Matthew sounds good

Artionet Web Agency | Director - Strategic Consultant Route de Moutier 109 | CH-2800 Delémont | Switzerland www.artionet.com Website, CMS, e-Commerce, e-Gov, Social News Room
0
Hello ST, almost two years later and no updates for this feature. I would like to call your attention that without the ability to edit the Master Template by brand, the SmarterTrack multi-brand feature is almos useless.
0
Hello @Webplusidc I agree with you, we have stop the multi-branding because it's "too tricky" with the actual features :-( Hopefully ST fix that soon.

Artionet Web Agency | Director - Strategic Consultant Route de Moutier 109 | CH-2800 Delémont | Switzerland www.artionet.com Website, CMS, e-Commerce, e-Gov, Social News Room
Back to Community Threads

Reply to Thread

Related Community Threads

gmail-based mail is no longer receivedQuestion by Thomas Leylan - Today
Custom login Screen for Smarter MailProblem reported by Bill Larkin - Today
Add a disclaimer for a domainQuestion by Stefano - Yesterday
Is it possible to integrate a SIPphone into the ST interface?Question by Pantheon - Yesterday
SmarterMail 16.x SSL not working in Mail sectionProblem reported by webmaster - Yesterday

Related Knowledge Base Articles

SmarterTrack/WHMCS Addon ModuleUtilities and Conversion Tools
Create Ticket and Live Chat TemplatesSmarterTrack > Installation and Configuration
Create and Use Custom Fields in TicketsSmarterTrack > Installation and Configuration
Set Up Custom Fields for Agent Use OnlySmarterTrack > Agent Configuration and Management
Upload a Custom Favicon (per Brand)SmarterTrack > Brand Configuration and Management