Email > Templates --> By brand

Idea shared by Yannick Guerdat - 3/5/2016 at 5:55 AM

Under Consideration

Hi there,

I have 3 brands and I try to create 3 different kind of support platform but I see some limitations inner the master templates who are not by brand supported but by instance.

So tell me if I'm wrong, but I didn't have the possibility to have a different survey by brand or to have a different e-mail template by brand.

That make all of my setup rules and configuration really unusable if I can't have different survey or master templates by brand.

Do you think it can make sense for the future ?

Best regards

Artionet.Group - Digital Transformation, eGovernment Solutions

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Employee Replied

3/7/2016 at 8:56 AM

Employee Post

Hello Yannick, This is something that has been suggested to us recently and is already on our list.

Yannick Guerdat Replied

3/7/2016 at 9:09 AM

Perfect Matthew sounds good

Artionet.Group - Digital Transformation, eGovernment Solutions

Webplusidc Replied

1/5/2018 at 4:47 AM

Hello ST, almost two years later and no updates for this feature. I would like to call your attention that without the ability to edit the Master Template by brand, the SmarterTrack multi-brand feature is almos useless.

Yannick Guerdat Replied

1/5/2018 at 4:56 AM

Hello @Webplusidc I agree with you, we have stop the multi-branding because it's "too tricky" with the actual features :-( Hopefully ST fix that soon.

Artionet.Group - Digital Transformation, eGovernment Solutions

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