Log info about account impersonate
Idea shared by Diego Medaglia - 2/23/2016 at 2:03 PM
In domains with more than 1 admin is a good feature to have a log of every time an admin impersonate an account. Thks

3 Replies

Reply to Thread
This was available for some time, but in recent SM16 versions apparently impersonation is no longer logged. @SM: why is that?
Hi, in my company we have a lot of technicians (admins) doing tasks over Smartermail.
For the peace of mind of all users, and audit requirements, we need to be sure that the functionality is not misused. A good measure for this is that information is logged about each time said functionality is used. I proposed this functionality in 2016. Is this possible to be develop this year ? Is in the roadmap ? Thks
Zach Sylvester Replied
Employee Post

Thanks for reaching out. Impersonation is already always logged. Systems Administrators can find the logs regarding user impersonation in the Administrative Log. You can find this under Manage->Troubleshooting->View logs. Another thing to note. Only system administrators can impersonate. The most that a domain admin can do is view the password but that is logged as well. 


Zach Sylvester

System/Network Administrator
SmarterTools Inc.
(877) 357-6278

Reply to Thread