This was available for some time, but in recent SM16 versions apparently impersonation is no longer logged. @SM: why is that?

Hi, in my company we have a lot of technicians (admins) doing tasks over Smartermail.

For the peace of mind of all users, and audit requirements, we need to be sure that the functionality is not misused. A good measure for this is that information is logged about each time said functionality is used. I proposed this functionality in 2016. Is this possible to be develop this year ? Is in the roadmap ? Thks

Hello, 

Thanks for reaching out. Impersonation is already always logged. Systems Administrators can find the logs regarding user impersonation in the Administrative Log. You can find this under Manage->Troubleshooting->View logs. Another thing to note. Only system administrators can impersonate. The most that a domain admin can do is view the password but that is logged as well. 

Regards,