Problem with contact syncing (sharepoint)

Problem reported by René Schildt - 2/2/2016 at 1:16 AM

Submitted

Hello,

I got a problem. We are a small company using the free version of SmarterMail, since the free version has no Global Contact Sync, I logged in on both computers via webmail to the same user account and added the sharepoint link for this address book, Syncing was working for some time than duplicates that we removed reappered.

So I investigated more and found the option to share an adress book, this is working fine in webmail, but after adding this shared address book to outlook no contacts are there.

Any Idea on how to solve this?

Thank you!

8 Replies

Reply to Thread

Bruce Barnes Replied

2/2/2016 at 7:20 AM

What version of SmarterMail are you running?

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

René Schildt Replied

2/2/2016 at 9:49 AM

we are using Free Version 14.4

René Schildt Replied

2/3/2016 at 7:13 AM

Any Idea?

René Schildt Replied

2/3/2016 at 7:14 AM

I'm using 14.4 (free version)

Bruce Barnes Replied

2/3/2016 at 9:51 AM

I believe this is being addressed as part of SmarterMail 15.X, so you might want to check that out.

The thread for the BETA release of SmarterMail 15.X, is located at: https://portal.smartertools.com/community/a87387/smartermail-15_x-beta-information.aspx, and contains both the download links, licensing links (since you are using the FREE version, you won't need the license), and a list of the upgrades, changes, and enhancements to the product.

- Bruce

René Schildt Replied

2/3/2016 at 12:40 PM

Thank you Bruce Barnes,

I will think about that! Since we are on a production server.

The other problem I noticed, before trying to get the shared contacts to work I added the same sharepoint link from one account on two computers, however the removed contacts are always rebuilt and show up back again in outlook,