Ability To Add Comments/Resolution Through Events
Idea shared by Ben Santiardo - February 1, 2016 at 10:24 AM
Under Consideration
It would be really nice to be able to add a comment and resolution through the events that are scheduled. 
So for instance, if you "auto-close" a ticket, you can add a resolution/comment stating that it was auto-closed.
Ben Santiardo, Programmer Analyst
Eastern Suffolk BOCES

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