Ability To Add Comments/Resolution Through Events

Idea shared by Ben Santiardo - 2/1/2016 at 10:24 AM

Under Consideration

It would be really nice to be able to add a comment and resolution through the events that are scheduled.

So for instance, if you "auto-close" a ticket, you can add a resolution/comment stating that it was auto-closed.

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Ben Santiardo, Senior Programmer Analyst

Eastern Suffolk BOCES

Ben Santiardo Replied

Is there any update to this request?

____________________________________ Ben Santiardo, Senior Programmer Analyst Eastern Suffolk BOCES

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