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For some reason on some accounts, not all, the Deleted Items folder is missing, this is mainly on iphone or ipad but not always the case.
All accounts are IMAP, so shouldn't the folder structure be reflected on each IMAP device?
I know there may be some renaming of folders depending on the software and that "Sent" folder gets allocated to the "Sent Items" folder.
But for example:
1) my Mac & iphone "Deleted Items" is there but in SM "Deleted Messages" folder is also there.
2) same account, iphone shows "Sent" folder, mac shows "Sent Items" folder and SM shows "Sent Items" & "Sent Messages" folders.
3) On a different account I have on iphone "Trash", SM "Deleted Messages" & Mac "Bin"
Now this could all be down to mappings possibly, but my client has the following issue where the mappings appear correct on his iphone but Deleted Mailbox = Deleted Messages, but this doesn't appear in his folder list.
Any idea what the issue is?