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Unhide deleted items
Problem reported by YS Tech - 1/29/2016 at 2:55 AM
Submitted
Hi,
I have a client who had their smartermail setup set to "mark as deleted and hide" when he deletes any messages in the smartermail interface.
This is all very well but how do you unhide the messages that have been marked as deleted, I can't find anywhere that gives the unhide option?
I've now set his area to put deleted items into his deleted items folder instead, which works fine, but I really need to get the ones he deleted this morning back.
Thanks
Anthony

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YS Tech Replied
2/1/2016 at 5:35 AM
Has nobody come across this issue before?
Is there any way to unhide deleted items if they've previously been set to hide?
0
Jim Rosemary Replied
2/28/2017 at 7:11 PM
Just ran into this for the first time. How to view those hidden deleted messages? Little help please.
Jim Rosemary New Tech Web, Inc.
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Jim Rosemary Replied
2/28/2017 at 7:16 PM
Ah, found the answer. Just change the user's setting to "Mark as Deleted" or "Move to Deleted Items Folder". You'll then be able to see the hidden/deleted messages.
Jim Rosemary New Tech Web, Inc.
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