Issues with Content Filters
Problem reported by Shivam Parikh - 12/18/2015 at 4:46 AM
Submitted
We are facing issues with bounces on the latest version.
 
When a user sends an email to a "bounce" email ID (blacklisted), it doesnt "bounce". It just disapears .
Is that intended.
 
Also I have the following content filters in place that dont seem to play together.
 
1. All emails that come and go for a domain to be backuped at an email id (not on the server).
2.  Emails that are not sent to the following x domains should be bounched and a copy should be sent to me at my email ID (not on smartermail server).
 
The first one works but the emails come in a randomized sequence (delayed sending?)
 
The second one never work

3 Replies

Reply to Thread
0
Content filters are set up on an individual email account, on a domain.
So, for the 2nd one, Im not understanding, you are asking if someone is sending email to a domain other than the one you have the filter set up on ? Are you using aliases or something ?
 
I recently found a different option than filters that might work out better.
Under Settings > Domain Settings > Events
We have an event set up that any email that comes in for a certain domain sends an auto responder to the original sender and then sends a copy of the original email to me (different domain)

www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. in 2018, in just one year, we gave away 1,000 Free Computers !

0
Shivam Parikh Replied
No there are two types of content filters.

1) Individual Email accounts
2) For Domains.

My question and problem lies with the one set for Domains which means all users are affected as per the settings provided.
0
Shivam Parikh Replied
*WE used domain content filter and applied for all users*

Reply to Thread