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Mailbox Migration
Problem reported by Brett Humphries - 12/4/2015 at 7:25 AM
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We've been doing a migration recently from Gmail - about 120 users.
 
There are a handful of those mailboxes that migrate everything except for the emails. Calendar, tasks and contacts all come over fine. If I try the migration myself, I can watch the emails coming across in the imapretrieval folder, but as soon as all messages are brought it, the folder is deleted and nothing new shows up in the users mailbox.
 
There are no errors, etc. to indicate a problem.
 
I have not yet restarted the mail server - have to schedule a maintenance window. Going to try that this weekend.
 
Thoughts?

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Employee Replied
12/4/2015 at 11:54 AM
Employee Post
Hi Brett. What version of SmarterMail are you using?
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Brett Humphries Replied
12/5/2015 at 11:07 PM
Rod,
 
I'm using the very latest - 14.4.5801 - Enterprise Edition.
 
Thanks,
 
Brett
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Brett Humphries Replied
12/5/2015 at 11:09 PM
BTW - a restart of the server did not resolve the problem. Seems like maybe a bug? Don't know if there's a malformed email, etc. that causes the problem.

At this point I'll have to manually download the mailboxes from Gmail via IMAP and import them to SM the same way.
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