Custom login logo works in preview, but does not show up on actual login page?
Question asked by josh levine - November 30, 2015 at 10:13 AM
Answered
I have "Enable custom login page HTML" checked and the following code entered...
<div id='companyinfo' style='max-width:280px;'> 

    <center>

    <img style='max-width:240px;max-height:140px;' src='the correct URL is here but forum wont let me post it' />

    </center>

</div>
The logo seems to be uploaded correctly and shows up at the URL...
 
ImagesResourceHandler.ashx?file=2147483647.png
 
...(forum will not let me post full URL, but you can add https and mail.josh.com at the front to test).
 
When I click "preview" from the settings page, the login page shows the logo correctly, but if I hit "save" and then goto the real login page, the logo does not show up.
 
What am I doing wrong?
 
Thanks!

5 Replies

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0
Looking up:
 
 
shows an error
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0

That is now what you need in the CSS.

You need a path to the logo on the local SmarterMail machine - and, because you are running HTTPS, it must also be https, IE:

https://securemail.chicagonettech.com/ClientImages/CNT/cnt352.png

By changing the call, your logo should show up.

Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
It will not work from within CSS.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
Matt Petty Replied
Employee Post
I put your html into mine along with your image.
It seemed to work fine for me. You could try removing https and using http instead.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Another datapoint: If I now hit the "preview" button, the preview that comes up flashes between the old setting and the new settings about once per second. Looks maybe a caching bug in the javascript that pulls the login page custom html down?

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