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Force logs import for a site ?
Question asked by ellisfr - 10/2/2015 at 2:39 AM
Answered
Hello,
 
Is there a way to force SmarterStats to import logs "now" and not at the next scheduled import ?
 
I know there is a "Re-import Log Files" menu item, but I don't want to delete and re-import all logs file, I just want to run the normal import log process now.
 
  • Re-import Log Files - Deletes the SmarterLog files for the site and re-imports them, starting with the earliest files.
Thank you !
 

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Employee Replied
Employee Post Marked As Answer
Hello,
 
Right now there is not a way to force the import process for a site within the interface of SmarterStats. There is one work around that I can think of though. If you go into the site settings as a system administrator and just click 'Save' without making any changes, all tasks for the site are reassigned which includes the process of log importing. Do keep in mind this might not be instant though as there may be other tasks assigned to other sites that might be in queue before the site that your working with.
 
Hope this helps.
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ellisfr Replied
Thanks for the answer and for the workaround.
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John Cotter Replied
I have this today on one of the site there are no long import from 2am this morning but other site stats are fine. Tried save in settings but not worked so far.

Like the other poster don't want to do a full delete and re-import.

So stuck maybe it will just clear itself, later when people are not using the sites so much might try a server restart but that is a bit extreme to fix such an issue...

Any help appreciated...

John
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John Cotter Replied
They are back importing today. Tried the just click on save in the settings yesterday so maybe that did it or maybe they just got stuck and freed themselve up again who knows...

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