View Logs of emails blocked by spam filter
Question asked by David Ellsworth - 9/10/2015 at 1:04 AM
We have emails from people not getting through our SmarterMail 14.x email server. I have been told that our spam filters are bouncing the email. I tried looking through the "Delivery" logs and can't find the email addresses in there. I did a test email from a free email account, and it too was blocked but I can't find in the logs which filter is causing this issue.
How do you get the logs to see which email server is blocking/bouncing emails?
Example of our bounces:
[1:00:42 AM] Sreeraj T J: --9B095B5ADSN=_01D0EB1CA87B34FC0000CEB2BAY004?OMC1S20.h
Content-Type: message/delivery-status
Reporting-MTA: dns;BAY004-OMC1S20.hotmail.com
Received-From-MTA: dns;BAY179-W44
Arrival-Date: Thu, 10 Sep 2015 00:59:33 -0700
Final-Recipient: rfc822;something@domain.com
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;554 Sending address not accepted due to spam filter
Content-Type: message/rfc822
Received: from BAY179-W44 ([]) by BAY004-OMC1S20.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.23008);
  Thu, 10 Sep 2015 00:59:33 -0700
X-TMN: [aALHkc8IS/Wqby/T0LodJM9I1/D3e92DaDQvmyCVC+s=]
X-Originating-Email: [something@live.com]
Message-ID: <BAY179-W4449DE7630FEE3F9D3CEFFA3510@phx.gbl>
Return-Path: something@live.com
Content-Type: multipart/alternative;
From: Sreeraj J <tjsreeraj@live.in>
To: David Ellsworth <something@domain.com>
Subject: test mail 10sep2015
Date: Thu, 10 Sep 2015 13:29:33 +0530
Importance: Normal

1 Reply

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Bruce Barnes Replied
Make certain your SMTP logs are set to detailed and then check those. You can search for the SENDER'S e-mail addres and check the show detail box to see the data.
Bruce Barnes
ChicagoNetTech Inc

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Phone: (224) 444-0169

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