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Error in ActiveSync log
Problem reported by Stephen Roesch - 9/4/2015 at 6:52 PM
Submitted
Anyone have any idea what this error is from? It occurs every 5-10 minutes.
 
[2015.09.04] 20:50:53 System.IndexOutOfRangeException: Index was outside the bounds of the array.
[2015.09.04]    at MailService.Protocols.ActiveSync.WbXml.WbXmlParser.#Vpe(Int32 #Wpe)
[2015.09.04]    at MailService.Protocols.ActiveSync.WbXml.WbXmlParser.#3f(XmlTextWriter #yU, Boolean #Upe)
[2015.09.04]    at MailService.Protocols.ActiveSync.WbXml.WbXmlParser.Translate(Byte[] wbXml, Boolean truncateForLog)
[2015.09.04]    at MailService.Protocols.ActiveSync.VersionSpecific.VersionHandlerBase.ProcessWbXml()
[2015.09.04]    at MailService.Protocols.ActiveSync.ActiveSyncProcessor.ProcessCommand(EasCommandRequest request)
 
 

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1
Employee Replied
9/8/2015 at 8:37 AM
Employee Post
Stephen, want version of SM are you using and on what device?
0
Stephen Roesch Replied
9/21/2015 at 12:07 PM
Sorry, just saw this reply. We are using the latest, (14.2.something). It is on a Windows Server 2012 installation. With multiple different activesync devices attached.
0
Employee Replied
9/21/2015 at 12:23 PM
Employee Post
Stephen, I would recommend that you open a support ticket so that the support team can get access to the full ActiveSync.log files.

From the brief snippet provided, it appears that an invalid ActiveSync command was passed in the request or the request was improperly converted to WBXML before transmission.
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