sm on win 10 - SmarterTools

I have tried to install sm on a win 10 box. I can't send and receive emails. I can connect to the webserver. I see that sm is listening on ports 25 and 587. In my smtp log I see that there is a connection then there is a disconnection about 2 seconds later for each message sent. Sm works OK from a win 7 box. Any ideas on what to do?

SpamHurts Replied

8/12/2015 at 1:21 PM

What is the program? Is it the same program on both boxes? Same location? What ports are you using on the win 7 machine? do they also match? Before you answer, log into the win machine and recreate it exactly the same on the 10 machine. ...

Remember kids, every time a spam message gets blocked, a nerd gets their glasses. spamhurts/July 15

Frank Bicknell Replied

8/12/2015 at 5:00 PM

sm v14 yes it is same on both machines. I made a mistake with the log file settings and set it to minimal that is why it looked like there where connections and then immediate disconnection when in fact that there was a completed transaction with the sender. An email was generated and saved to the win 10 machine as an .eml file. I can open the email with a text file viewer and it is there. The email does not show up in the users email folder. I can send an email from the web app. It shows sent and is in the sent items folder but it is never received by the recipient. I am at a loss as to how to troubleshoot this further. By all count it seems like it should be working. I have sm v14 up and running on the win 7 box using IIS on the same lan so it is not a network / dns issue.

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