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Suggestion : Domain - Acceptable Use Policy - on First Login
Idea shared by Curtis Kropar www.HawaiianHope.org - 7/23/2015 at 11:32 PM
Completed
Aloha !
I got a suggestion that I think would make a lot of domain administrators and company owners happy.
 
Feature :
Create a feature with the ability for domain admins to turn on and display an
"Acceptable Use Policy"
on First Login. 
 
Function :
Domain Admins could fill out a form in smarter mail "Domain Settings" that includes their companies Acceptable Use Policy (AUP). This could include things like "company use only", "no contest signups", "Auto Responder use" etc.
 
As a user logs in for the first time they would be presented with the AUP if it was turned on. They would have to click "I Agree"
A notice then gets sent to the domain admin to confirm the user has agreed and has accessed their email.
 
Additionally, If a companies AUP changes or is modified, the domain admin could make an update and then push that back out to all of their users to see and accept again at the next login.
 
Almost every one of our clients would use this.

www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !

15 Replies

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4
Employee Replied
7/31/2015 at 1:27 PM
Employee Post
Curtis, I have added this to our features request for further consideration by the development team.
3
This is a great idea! We use these as Electronic Communications Policies (ECP) for Exchange clients to sign off. We advise clients to add them to their domain login but has always been missing from clients using our SM solutions.
3
Great Idea!  Please consider this!
0
Hi
Has this been implemented yet in any Smartermail Version Newer than :
SmarterMail Enterprise Edition
Version 14.4.5801
?
 
www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !
0
Employee Replied
1/25/2017 at 1:16 PM
Employee Post
Hi everyone,
 
Thank you for your feedback on this request! After much consideration, we have come to the conclusion that this functionality is not on our road map for SmarterMail. 
 
That being said, a similar solution may be achieved by customizing the SmarterMail login page. In SmarterMail 14.x, we added the ability for each domain to have their own, unique login page. With that addition, companies can customize the SmarterMail login page to add a company logo, provide additional branding text, or simply adjust the default "Login to SmarterMail" text to be more in line with an overall brand message. With the ability to add custom text to the login page of SmarterMail, administrators could add their acceptable use policy information with a disclaimer of "By using these services, you agree to..." -- or something along those lines.
 
In addition, with the introduction of SmarterMail 16.x, which is currently in its BETA release, ALL functionality will be exposed to the API. That means that EVERY aspect of SmarterMail will have its own web service call, allowing companies to build upon our platform however they want. 
4
So, instead of building in a feature - once and done, instead the thousands and thousands of individual smarter mail admins are expected to custom build and custom code the product to achieve the same result. How many total man hours will be wasted on this by the thousands and thousands of smartermail admins ?
 
The point of me using a product, especially an administrative level type of product and tool like SmarterMail, is to find one that does what I want and automate as much as I can, so i can spend more critical and productive time with larger issues, and not have to constantly baby sit all of the minor things that suck up my time. Like having to invest Lord knows how many hours to customize something, test it, modify it, retest it and then roll it out.Then, hope it stays working with the next patch, release or update. 
 
I am battling spammers and hackers daily, trying to keep ahead of the sheer volume of garbage out there, now i have to stop all of that critical activity, and play web designer to custom build something that should be part of the product to begin with ? (and i am not just referring to this, but other potentially declined items as well)
 
Our virtual server company told me the same thing when i asked about automating backups. "Oh, it is part of the API and you can custom build the exact way you want to backups to work"
Wait.. so the normal product cant even make basic backups on its own ? i have to custom build that ? are you kidding ?
We are now looking for a new vendor for our virtual servers, or will just host our own since we will have to invest so much time into it anyway.
 
I see a lot of the canned "decline" responses on here in the last day or so. I would caution SmarterTools of the act of constantly saying "no" to requested features and fixes too many times. At some point people will start looking for other options to address their issues needs.
www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !
0
Curtis,
Be careful what you ask for. After I brought up my frustrations over SM not responding the Requests/Bugs instead of ignoring them they Declined them or said they would be in a future version (I can only assume this means Ver 17 or later)
Kendra Support http://www.kendra.com support@kendra.com 425-397-7911 Junk Email filtered ISP
2
Yep, well that is exactly what happened to me too so far. This is one of them, I sent them a list of like 18 different topics that have been outstanding for like close to 2 years, When i logged in today to check something different, I saw that there were like 8 other threads marked declined. I am hoping this is not going to turn into the standard method of dealing with us.
www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !
2
Curtis,
This happened with Imail back in 2005 and when they doubled there price I bailed to smartermail. I'm beginning to think about moving on. Kind of depends on Ver16 and if SM decides to start listening to there customers.
Kendra Support http://www.kendra.com support@kendra.com 425-397-7911 Junk Email filtered ISP
1
This absolutely blows my mind.  This could  have been handled in the user table with a bit field or better yet a date field that the user agreed and a text field for the users initials.  Then a single field at the domain level for the agreement text for each domain.  Why they bail on items that are mindless and completly logical to implement I will never understand.  They probably have a side deal with someone to create a new UI for thousands of dollars based on the API.  I don't get it.  Who is the customer here?  I for one can tell you if this continues, I wont be. I am currently shopping for options.  Why would I create a completely custom UI for this one, extremely valuable feature.  Talk to any lawyer..  This stuff is a must in todays world.  We must be able to cover ourselves at the individual level just as ST does with their agreements/warning, etc. during install.  Again, simply shocked.  
3
Employee Replied
2/7/2018 at 8:59 AM
Employee Post
I wanted to update this thread and thank @Curtis Kropar for the suggestion and those that up voted it. We already have this planned for inclusion in SmarterMail 17.
0
Well. Awesome !
Thank you !
 
www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !
0
Employee Replied
4/6/2018 at 8:07 AM
Employee Post
This feature has been implemented in SM17 and will be available in the next Beta update.
2
HI !  The last Entry on this says that this was implemented in version 17.  We just upgraded from version 14 and are now using Build 8797, I cant seem to find how to activate this. Where can I find this ?
www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !
1
+1 for me too: how can I have this without create a custom login page?
Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
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