Autodiscover configuration
Problem reported by Manuel - June 25, 2015 at 11:27 PM
Submitted
Hello,
I have SmarterMail Enterprise 14 and I try to configure autodiscover for all my customer, but not work.
Can you help me to understand the basic configuration ?
 
Tnx
Manuel
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I was just about to create this same thread.  It appears that the Autodiscover gets painfully close to working but just not quite there.  I was hoping that v14 had better results than v13, but no such luck.
 
I've recorded a quick 3-minute video that showcases our setup for the DNS, how the Outlook Connectivity Tester tool shows no issues, and how Outlook fails to set things up properly:
 
 
That video shows Fiddler monitoring the network traffic and it appears that Outlook is trying to connect to the wrong host / url despite the SRV record telling it otherwise (and even prompting me to allow a different domain).
 
What I think is failing in our case is the inability of Outlook to set the "Outbound Requires SMTP Authentication" flag - as the video shows, when going into manually configure settings everything else is set correctly.
 
Incidentally - I had thought that maybe autodiscover was only available if Exchange ActiveSync was enabled (even though SmarterTools does not clarify that as a requirement or not) so I did pay to enable it on some mailboxes and tried those with the same results - close, but no cigar.
 
 
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Manuel, which email client are they using to connect via autodiscover?

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