Can you provide the exact event configuration you are using to receive SMS notifications?

Sorry for the delay in getting back to you, Brian. I was traveling most of the day yesterday. Here is my event config:

 

 

When this event happens I have a notification profile set to send SMS email to my phone. SM's filtering is catching the spam and filtering it out, but I still get the notification that I've received a new email.

 

Thanks,

 

Joe

Hold on....I think I was misunderstanding how the settings worked. I set the Spam Level to equal None, and testing that setting seems to produce the desired results.

I'll let it go for about 24 hours and report back.

 

Joe

Update:

Setting as described above (Spam Level = None) does help, but still not really there yet. Here is what appears to be happening...anything filtered at the server and assigned as spam does NOT trigger the event. However, if the filtering happens at the user mailbox level (content filtering) it still triggers the event. I am guessing that SM considers the message to be delivered to my Inbox even though my personal content filters cause it to never show up in the Inbox. That's disappointing.

 

Joe