Using SM14, we've imported a few hundred accounts from Google and have gotten pretty familiar with the SM mailbox migration feature. Here's a summary of the things that could be improved (many are minor or cosmetic) in the wizard to take it from average to outstanding:
Migration Wizard screens
On the first screen in the Account Type drop-down:
change 'Gmail' to 'Gmail or Google Apps' as it works fine for Google Apps for Work accounts.
On the screen that says "The calendar and tasks retrieval requires Google permissions"
dim the Test Connection button until the person does the Authorize Google procedure.
On the screen that says "...the following settings will be imported from your account: Gmail"
instead of saying 'Gmail' it would be better to use the Connected Services Display Name which can be more descriptive to confirm you are importing data from the correct account.
Data Transfer
These items don't get imported, but could and should:
- Title
- Middle Name
- Suffix
- 2nd Email Address
- Birthday
These items get imported incorrectly:
- Job Title gets populated by the contact's name
- Department gets populated by the contact's job title
Categories
It would be nice to transfer Google's groups (how contacts are organized) to SM categories which have similar functionality. It kind of does this already, assigning the category "Contacts" to Google's "My Contacts" but leaves off the rest.
At a minimum, it would be nice to assign ALL of the imported contacts to a single master category (maybe use the Connected Services Display Name). This way you can keep all your imported items separate from existing contacts -- good in case you need to delete & re-import, if you're importing from multiple sources, etc.
Automation
Finally, it would be totally awesome if the mailbox migration with contacts & calendar could be run from web services, but I realize that may be technically not feasible because of the Google API. But it's always nice to dream... :)
Thanks!
Kevin