SPAM Issue

Question asked by Mark Thrasher - 5/18/2015 at 11:43 AM

Unanswered

I have the SPAM parameters set pretty tight.... and it isn't filtering much at all. I have set the default to go to the Junk Email box so I can monitor.... 50 junk email in the inbox.... 2 in SPAM! Not quite sure what to do?? Do I need something like SpamAssassins, will it make a difference?? if so, what version do I need??

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Employee Replied

5/18/2015 at 11:48 AM

Employee Post

Mark, I recommend reviewing Bruce Barnes' anti-spam settings documentation below. It contains a lot of great information pertaining to SmarterMail anti-spam settings. Many people have seen significant improvements in catching spam by adhering to it.

EDIT: MessageSniffer and SpamAssassin are also good 3rd party addons/apps that will help with catching spam.

http://portal.smartertools.com/community/a444/smartermail-antispam-settings-document-updated.aspx