Outlook IMAP errors
Problem reported by SmarterUser - May 12, 2015 at 6:04 AM
Submitted
Following a recent migration and version upgrade (12.x to 13.4.5598), several users are reporting random, relatively infrequent, IMAP UID errors in Outlook.  A typical error shows something like this:
 
MsgSeqNum 3532, New UID 355. Prev UID: 3550, Next UID: 3552.
 
with an error code of 0x800CCCDC.
 
Anyone have any ideas what might be going on?

3 Replies

Reply to Thread
0
Bruce Barnes Replied
Upgrade to 13.4.5603, released a few days ago.

Version 13.4.5603 (2015-05-07) [https://www.smartertools.com/smartermail/releasenotes/v13.aspx]

  • Fixed: Updated an area of IMAP processing to prevent a potential timing issue that would cause parsing of incoming commands to fail.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
SmarterUser Replied
Thanks, Bruce.  I missed this update.  I thought ST used to post messages here when updates were released.
0
Bruce Barnes Replied
Good point, I actually missed it, too, because I'm running 14.0 BETA.  I happened to know it was there because we're moving a client's SmarterMail server this morning [data center A to data center B] and then upgrading from your version to 13.4.5603 tonight.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting

Reply to Thread