Outlook IMAP errors - SmarterTools

Following a recent migration and version upgrade (12.x to 13.4.5598), several users are reporting random, relatively infrequent, IMAP UID errors in Outlook. A typical error shows something like this:

MsgSeqNum 3532, New UID 355. Prev UID: 3550, Next UID: 3552.

with an error code of 0x800CCCDC.

Anyone have any ideas what might be going on?

Bruce Barnes Replied

5/12/2015 at 6:19 AM

Upgrade to 13.4.5603, released a few days ago.

Version 13.4.5603 (2015-05-07) [https://www.smartertools.com/smartermail/releasenotes/v13.aspx]

Fixed: Updated an area of IMAP processing to prevent a potential timing issue that would cause parsing of incoming commands to fail.

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

SmarterUser Replied

5/12/2015 at 6:55 AM

Thanks, Bruce. I missed this update. I thought ST used to post messages here when updates were released.

Bruce Barnes Replied

5/12/2015 at 7:00 AM

Good point, I actually missed it, too, because I'm running 14.0 BETA. I happened to know it was there because we're moving a client's SmarterMail server this morning [data center A to data center B] and then upgrading from your version to 13.4.5603 tonight.

3 Replies

Version 13.4.5603 (2015-05-07) [https://www.smartertools.com/smartermail/releasenotes/v13.aspx]

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3 Replies

Version 13.4.5603 (2015-05-07) [https://www.smartertools.com/smartermail/releasenotes/v13.aspx]

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