Back to Community Threads
1
[#KBSEARCHRESULTS#] in auto responder email not working in V11
Problem reported by Craig Parsons - 5/7/2015 at 3:26 AM
Submitted
I have added [#KBSEARCHRESULTS#] variable to my auto responder, but when the email is sent nothing appears, not even the link to the KB root. The subject nd body of my email described articles in the KB.
Raising a ticket from this portal or via chat does return the articles, so jsut seems to be with the auto responder email.
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

SmarterTrack/WHMCS Addon ModuleUtilities and Conversion Tools
Issues Sending Email from SmarterTrackSmarterTrack > Troubleshooting
Maintenance and Support - Renewal / ReinstatementGeneral Topics
Respond to Tickets From an Email ClientSmarterTrack > Installation and Configuration
Integrate SmarterTrack with VoIP SystemsSmarterTrack > Server Configuration and Management