Anyone else having import issues from GMail?

Problem reported by Eric Tykwinski - 11/18/2014 at 7:36 AM

Resolved

I'm trying to import a calendar for a customer. My usual step is to simply create a temporary user on Google Apps, and then import the calendar to Google and use SmarterMail's migration tool to import the calendar from Google.

Round a bout way, but so far it's been the easiest I've found.

Seems like SmarterMail's just hanging currently though and not importing the data. Google's status page shows no issues, so I'm wondering if something has changed.

SmarterMail Enterprise Version 12.4.5365

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Employee Replied

11/18/2014 at 2:34 PM

Employee Post

Please update to SmarterMail 12.5 as there was a fix for migration from Gmail to SmarterMail.

Kevin McNally Replied

11/20/2014 at 5:41 AM

I upgraded to 12.5 and then 13 and I am still not able to import Calendars from Gmail. Both Email and Contacts work, but the calendar just hangs there and never starts.

Matt Petty Replied

11/20/2014 at 8:26 AM

Employee Post

I was able to replicate this issue, I have added it to our bugs list. Thanks for letting us know.

Matt Petty

Software Developer

SmarterTools Inc.

(877) 357-6278

www.smartertools.com

Employee Replied

12/4/2014 at 1:40 PM

Employee Post

Eric / Kevin,

Google has deprecated their Calendar API v1 and v2 on November 17, 2014. Their new v3 API is significantly different and is the root cause of the migration problems. In the latest SM 13.1 release we have temporarily removed migrating GMail calendars. We are currently working on re-adding this functionality.

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