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smartermail login issues 12.3........help!
Problem reported by scott jasper - 11/12/2014 at 5:05 AM
Submitted
I have issues logging into smartermail on this pc, but I can login on my android phone, and laptop....any ideas to help?

7 Replies

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0
Steve Reid Replied
11/12/2014 at 6:01 AM
try a different browser
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Employee Replied
11/12/2014 at 6:30 AM
Employee Post
Hi Scott.  You should delete any cookies / temp files from your web browser, and then try again.
0
Andrea Free Replied
11/12/2014 at 8:18 AM
Employee Post
Hi Scott,
 
As this is a problem you're having and not a feature request I'm going to go ahead and change this from a Proposed Idea to a Submitted Problem. Please go ahead and try Rod's suggestion and let us know the results.
 
Thanks!
Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com
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scott jasper Replied
11/12/2014 at 8:50 AM
thanks Steve :0)
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scott jasper Replied
11/12/2014 at 8:50 AM
Ahh ok, great idea I'll try that now - thanks so much for replying so soon :0)
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scott jasper Replied
11/12/2014 at 8:51 AM
Ah sorry about that and thank you Andrea - will do :0)
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Andrea Free Replied
11/12/2014 at 9:42 AM
Employee Post
Not a problem at all! I only wrote it out to avoid any confusion.
Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com
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