1
smartermail login issues 12.3........help!
Problem reported by scott jasper - 11/12/2014 at 5:05 AM
Submitted
I have issues logging into smartermail on this pc, but I can login on my android phone, and laptop....any ideas to help?

7 Replies

Reply to Thread
0
Steve Reid Replied
try a different browser
0
Employee Replied
Employee Post
Hi Scott.  You should delete any cookies / temp files from your web browser, and then try again.
0
Andrea Free Replied
Employee Post
Hi Scott,
 
As this is a problem you're having and not a feature request I'm going to go ahead and change this from a Proposed Idea to a Submitted Problem. Please go ahead and try Rod's suggestion and let us know the results.
 
Thanks!

Andrea Free
SmarterTools Inc.
877-357-6278

www.smartertools.com

0
scott jasper Replied
thanks Steve :0)
0
scott jasper Replied
Ahh ok, great idea I'll try that now - thanks so much for replying so soon :0)
0
scott jasper Replied
Ah sorry about that and thank you Andrea - will do :0)
0
Andrea Free Replied
Employee Post
Not a problem at all! I only wrote it out to avoid any confusion.

Andrea Free
SmarterTools Inc.
877-357-6278

www.smartertools.com

Reply to Thread