Why SmarterTrack remove everything between brackets [] ?
Question asked by Sanidin Muratbegovic - November 10, 2014 at 7:06 AM
Unanswered
Hi,
when SmarterTrack send mail out it remove everything between brackets []

I am wondering if it is possible to disable it ?
 
Our partner is using another support system and SmarterTrack remove theirs Ticket ID from subject
Ticket ID have format like this: [Ticket#2014110791000627]
 
 

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