Smartermail 12 Search too slow
Problem reported by Abhilash Subhash - 3/24/2014 at 11:05 AM
Submitted
Hello,
 
We have upgraded to version 12 an now the search of emails for webmail users are really slow. Is there any fixes available for this?
 
Thanks
 
Abhilash

3 Replies

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0
Abhilash Subhash Replied
Any help on this please?
0
Andrea Rogers Replied
Employee Post
Hi Abhilash,
 
This isn't a known issue that I'm aware of in SmarterMail 12.x. If you believe there's a performance issue in SmarterMail I'd recommend submitting a support ticket so we can troubleshoot this further for you. 
 
Please let me know if you need any assistance with that.

Thanks!
-Andrea

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

0
Grady Werner Replied
Employee Post
Andrea is correct. These types of issues usually require looking at your system itself to see what is causing the slowness. Diagnosing in the community or forum would be extremely difficult.
Grady Werner
Development Manager
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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