Message Sniffer Support?
Idea shared by Emmet McGovern - November 5, 2014 at 7:48 AM
Completed
I thought you were adding message sniffer support in SM13?  What happened?

27 Replies

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4
Rod Lasky Replied
Employee Post
Hello Emmet,
That functionality is still planned for SmarterMail 13, but will be coming in a minor release.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
4
SmarterMail already supports Message Sniffer.  Here are the installation instructions:
 
Just to throw in my opinion... Message Sniffer is probably the best single anti-spam tool available... period.
 
-Joe
Thanks,
-Joe
1
Can I remove any of my other checks once message sniffer is installed?
1
What about ClamAV, is it safe to disable once MS is in place?
0
I got a few spam over the weekend that I then used to tweak the Smartermail scoring with. So far so good though. I am seeing less spam overall I believe.
1
WARNING:  If you're running Message Sniffer via the command line and added Message Sniffer to your SpamAssassin-Based Pattern Matching local.cf file you will have to add the rules back to the local.cf file any time you update or re-install SmarterMail.
 
I set up a test, and SmarterMail overwrites the local.cf file.  I tried to make the local.cf file read-only and the upgrade threw an error.
 
So just remember to add the Message Sniffer rules back into the local.cf after any re-install or upgrade.
 
SmarterTools:  I think this is a bug.  The local.cf file should be a persistent file in any SpamAssassin installation and an sa-update, etc. should not touch that file.  I think your installer should check to see if a local.cf exists and if so do not overwrite it.
 
-Joe
 
Thanks,
-Joe
0
I was able to tweak SpamAssassin in a Box to increase the score for tests that I wanted.
 
How am I able to tweak the scores in Message Sniffer?
 
Also it looks a lot like Message Sniffer is using smap assassin.
0
How do I add Message Sniffer to my spam assassin in a box install? I read the instructions but they are not clear enough
1
For anyone with SpamAssassin In A Box or Remote SpamAssassin and needs the updated files to integrate Message Sniffer you can grab them here:
 
-Joe
Thanks,
-Joe
0
Once I got the most current version of the Message Sniffer Plugin SNF4SA it was straight forward. I just extracted the snf4sa.pm and snf4sa.cf into the C:\ProgramData\JAM Software\spamdService\sa-config folder and it began working.
 
I don't have good examples of headers though, since I enabled it I haven't had even one spam get through.
1
Would love to see Message Snifter built in!
4
After giving Message Sniffer a go for the 30 day trial period we have decided not to purchase a subscription. I honestly fail to see how it is any better than SpamAssassin.
 
We were still getting spam through and also I was getting complaints about false positives.
 
Message Sniffer is by no means a solution to Smartermails current spam issues.
3
Are you guys still on track for Message Sniffer integration for SM 13?
1
When can we expect to see this ?
3
Robert Emmett Replied
Employee Post
I can confirm that Message Sniffer support is currently under development and will be included in SmarterMail 14.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
2
Robert Emmett Replied
Employee Post
Message Sniffer is now an add-on option for anti-spam and is automatically available for the duration of SmaterMail 14 BETA.  Licensing and pricing details continue to be worked out.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Andrea Rogers Replied
Employee Post
Hello everyone,
 
It was decided today that the Message Sniffer integration will be removed from the SmarterMail 14.x BETA.
 
When adding a new product integration or add-on, it's important that the pricing is equivalent to the product and that the quality matches what is currently available. We've found that the Message Sniffer integration was unable to match up with the Cyren add-ons that are currently available, and, unfortunately, we have been unable to come to terms in our negotiations and discussions with Message Sniffer. This is something we're still looking into; however, at this point, the ball is in Message Sniffer's court on whether the integration will be possible. 
 
Please understand that we know how much this integration has been requested and are aware of how much attention this has received. We're doing what's in our power to make this happen and will keep you updated on the progress, if any.
 
Thank you,
Andrea Rogers 
Communications Specialist 
SmarterTools Inc. 
(877) 357-6278 
www.smartertools.com
0
Are you suggesting that Message Sniffer is not technically able to be integrated, or that you are unable to get a good enough price to resell MS to your customers?
2
This is not a big deal either way.  You can use Message Sniffer with SmarterMail a couple of different ways.  The first is essentially as good as being integrated... just follow the following instructions:
 
Or if you're using SpamAssassinInABox you can integrate it this way:
 
Both will give you the same exact results as if it had been integrated by SmarterTools.  If you want to buy Message Sniffer I'd suggest a reseller rather than going direct with ARM.
 
-Joe
Thanks,
-Joe
0
Thanks, Joe.  What I do see as a big deal is ST's willingness to rip out a promised integration.  Not a good sign for the future of this product.
3
Look at it this way... you can have FULL Message Sniffer integrated support at a lower cost than SmarterTools would have offered.  This is SmarterTools loss and your gain.  Full functionality.
 
There are many other solutions for SmarterMail I have worked out.  I have not made several of them public because SmarterTools chooses not to work with me.  I told Tim I will move forward with my own solutions if needed.   I don't want to, but I want SmarterMail to be the best mail server in the world.  I can do things they have no clue how to do.
 
I am not interested in this for profit.  Only betterment of the product.  Since SmarterTools has not wanted to work with me or even communicate with me I'll move forward with my own solutions.  I have preliminary agreements with a few solutions.  
 
The bottom line is that if SmarterTools doesn't want to work with us we can still make it a better product for little or no cost.  It will just take some time.   I've not posted in the ClamSup thread for some time because I have a much better solution.
 
I have the solution to Message Sniffer.  Cyren is a JOKE and is terrible.  There are spam solutions widely posted here that are illogical and just plain ineffective.  I can virtually eliminate inbound and outboud spam with near ZERO false positives and not use the ridiculous popular solution that blocks hundreds or thousands of valid messages.
 
The solution is just around the corner and will be very inexpensive.
 
-Joe
 
Thanks,
-Joe
1
I'm eager to see your solutions, Joe.  What we have now is indeed a joke -- we're stuck having to choose between ineffective solutions and over-the-top authoritarian approaches that do indeed block legitimate mail.  (I'm struggling with that now, and help via support ticket is slow going.)  ST should be motivated to help us deliver the best mail experience possible, but when was the last time you saw them posting suggestions or settings to help control spam?  (Other than Cyren, of course, which I won't go in to.)  If they had spent more time listening to you long ago, SmarterMail would be a much better product today, and we wouldn't all still be struggling to get a handle on spam.
0
It was my finding that Message Sniffer was not very good anyhow.
 
It seems they are just running a version of Spam Assassin and they have some custom rules. I do not see any value in their product and certainly none worth paying what they are asking. We get better results and much more control by running SpamAssassin in a box.
0
Steve, I saw your earlier comments on MS, and was quite surprised.  I used MS and Declude for years, and found it an extraordinary combination with virtually zero false positives.  Since Declude went belly up, I've been fighting a pitched spam battle.  I now use Spam Assassin in a Box, but don't find it anywhere close to MS.  MS is truly plug and play -- most other solutions require a fair bit of tweaking.  Anyhow, I guess it shows that everyone's mileage may vary.  But the real bottom line is that ST should be providing more and better ways to fight spam -- not eliminating integrations.
 
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So .. now when we see addon pricing it looks like it is better to buy Message Sniffer subscription from some reseller like mailbestfriend and use Declude for MS integration. I was hoping that SmarterMail would offer pricing at least at similar level.
1
Tim Uzzanti Replied
Employee Post
If you have an existing Message Sniffer license, you can use it as you have in the past. 
 
If you would like the deeper integration that ARM and SmarterTools will continue to develop as our partnership continues to evolve, you will need the Add-on. 
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Hello All,
   I have never used ARM - Message sniffer in the past .. However I have purchased the add-on from SmarterMail and enabled it ... but it appears to not do anything... 
 
    What am I missing?
 
Thanks...

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