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Opera new message editor missing after upgrade to SmarterMail 12.5.5409 - anyone else?
Problem reported by Webio - October 29, 2014 at 8:47 AM
Submitted
Hello,
 
today after upgrading SM to 12.5.5409 few of my customers reported missing editor in message edit window. Can anyone else confirm this? I've actually reproduced it but after Opera upgrade to latest version problem dissapeared (I had not so old version about 3-4 months old so it was not so old Opera version).
 
Regards

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0
Major of minor version upgrade?
 
If you did a major version upgrade, did you UNINSTALL the old version and REBOOT prior to installing the new major version?
 
Did you setup IIS and disable the SmarterMail web server?
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
Web server is disabled and this was minor upgrade from one version earlier (I'm trying to be always up to date with latest version available). Webio October 29, 2014 at 12:56 PM
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There have been some unusual CSS problems we've noticed since 12.5.5409.  Most of the issues I've heard of are with Chrome, but here's something to try.
 
In IIS Manager change the SmarterMail Application Pool from Integrated to Classic and see if that solves the problem.  It solves the Chrome problem and might resolve your issue.
 
Please report back if it solves the problem.
 
Thanks,
-Joe
 
Thanks,
-Joe
Changing to Classic from Integrated Pipeline helped some of them but now whem I'm personally checking new message form in Opera 25 I don't see any message content editor. I had also another comment from other customer that under Firefox dropdown menus has stopped working (I could not confirm that). Webio October 30, 2014 at 7:59 AM
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There are issues with the latest version of Opera with both SmarterMail and with this portal.
 
Opera version and configuration
Opera version 25.0.1614 - 64 bit, Windows 7 Pro
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
Robert Emmett Replied
November 4, 2014 at 10:10 AM
Employee Post
I have installed Opera 25.0.1614.68, and I am not seeing any issues this SmarterMail (the new message compose window opens properly) or the community portal.  Could this possibly be a cache issue?  What are the other specific issues that users have noticed with Opera?
 
Also, I am changing this thread to "Problem" to help facilitate tracking this topic.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
You cannot paste screen captures of pictures with Opera in the Portal
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
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