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Can't log in to imap to create new account on a client machine
Question asked by Ken Lee - 10/15/2014 at 9:43 AM
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I am using V11.7. When I try to configure an account in Outlook or Thunderbird I get a timeout when verifying the account info. I have tried existing accounts form different domains and different machines from different locations. What is baffling is that any machines I have already configured work fine to the same accounts, so I know the settings are correct. Can anyone offer any suggestions of how to troubleshoot this? Thanks.
 
Ken Lee

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Joe Wolf Replied
10/15/2014 at 1:57 PM
Does it work if you skip the verification and manually setup the account?
Thanks, -Joe
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Ken Lee Replied
10/15/2014 at 5:37 PM
No. I tried Thunderbird manual setup, Outlook 207 and 2010 setup, 3 different machines, and two different locations - my office and my home. The thing that baffles me is that mail still works on my second laptop, my phone, and my tablet with the exact same config info.
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