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It's been over 3 months now since you guys released v10.1.5283 the Advanced Search has been broken and Joseph has admitted that other people reported the same problem - Advanced Search was not working properly anymore, email search was broken, other searches return weird unexpected results, no tickets prior to the upgrade date to v10.1.5283 show up in the search results nor in the User Details.
You have released several updates since then but no mention of the Advanced Search fixes - it still does not work!
Any idea when you will be able to get this working again?
(My apologies, I'm a little frustrated right now - I see you are all excited working to improve the new Community feature that you added recently. This is all great but you can't ignore the broken features that are ESSENTIAL to your product!)