Platform: SmarterMail 12.4
Windows Server 2012 / IIS 7.5
Good morning. I could use some help with this. I am getting some delivery problems on a SmarterMail mailing list.
Messages sent from mailing list email@example.com are bounced at these two addresses:
firstname.lastname@example.org (hosted at MSN)
(hosted at GoDaddy)
I have set up DKIM/DomainKeys (1024bit) / SPF / rDNS / DMARC for domain careplanners.net.
I have searched in the SmarterMail SMTP and Delivery logs but I do not see specific errors for either of these addresses.
The two users are complaining that they are excluded from the mailing list.
What are some next steps I can take to resolve this delivery problem?
Thanks as always for your help.